Tools of the Trade Blog

Navigating Cross-Functional Dependencies: Collaborating Across Organizational Boundaries

Navigating Cross-Functional Dependencies: Colla...

Success with cross-functional projects requires more than project management skills—it requires organizational change management. This case study reveals how strategic empathy, timing, and mutual respect turned competing priorities into productive...

Navigating Cross-Functional Dependencies: Colla...

Success with cross-functional projects requires more than project management skills—it requires organizational change management. This case study reveals how strategic empathy, timing, and mutual respect turned competing priorities into productive...

A New Manager's Guide to Ensuring Instructions Are Understood

A New Manager's Guide to Ensuring Instructions ...

After 26 years in project management, I've watched countless managers struggle with the same problem: they give clear instructions, their team writes everything down, yet the work still gets done...

A New Manager's Guide to Ensuring Instructions ...

After 26 years in project management, I've watched countless managers struggle with the same problem: they give clear instructions, their team writes everything down, yet the work still gets done...

The Simple Question That Transforms Manager-Employee Communication

The Simple Question That Transforms Manager-Emp...

You've given clear instructions. Your team member writes everything down. Yet somehow, the work still gets done wrong. Sound familiar? Most managers assume clear communication on their end means clear...

The Simple Question That Transforms Manager-Emp...

You've given clear instructions. Your team member writes everything down. Yet somehow, the work still gets done wrong. Sound familiar? Most managers assume clear communication on their end means clear...

The New Hire's Guide: How to Navigate Process Improvement Without Burning Bridges

The New Hire's Guide: How to Navigate Process I...

Starting a new job is exciting—especially when you're stepping into a role you're highly qualified for. But when you discover that your new company's processes are antiquated or inefficient, your...

The New Hire's Guide: How to Navigate Process I...

Starting a new job is exciting—especially when you're stepping into a role you're highly qualified for. But when you discover that your new company's processes are antiquated or inefficient, your...

When Good Intentions Meet Business Strategy: Lessons for Entrepreneurs and Consultants

When Good Intentions Meet Business Strategy: Le...

A client once hired me to build a website for a daycare center she was opening as a surprise gift for her husband, returning home after incarceration. The gesture was...

When Good Intentions Meet Business Strategy: Le...

A client once hired me to build a website for a daycare center she was opening as a surprise gift for her husband, returning home after incarceration. The gesture was...

The Stakeholder Everyone Warned Me About: A Transformation Story

The Stakeholder Everyone Warned Me About: A Tra...

n project management, dealing with challenging stakeholders is inevitable. My experience with one particularly difficult team leader demonstrates how direct communication and appropriate escalation can transform a disruptive team member...

The Stakeholder Everyone Warned Me About: A Tra...

n project management, dealing with challenging stakeholders is inevitable. My experience with one particularly difficult team leader demonstrates how direct communication and appropriate escalation can transform a disruptive team member...